|
- How Can I Order? |
| - Online via shopping carts,
email, phone, or fax. |
|
Email: Charms@ItalianCharmers.com |
|
Phone: 623-229-4553 |
|
Fax: 623-271-8183 |
|
|
- What form of payments do you accept? |
| - Visa, MasterCard, American
Express, Money Orders and Cashiers Checks, as well as Paypal. |
|
 |
|
|
- Where can I mail my payment? |
| Italian Charms LLC |
| Po Box 5713 |
| Peoria, AZ 85385 |
|
|
- Do you charge sales tax on orders? |
| - Only Arizona (AZ)
residents of 8.2%. |
|
|
- What is your shipping rates? |
|
- Please Click Here
for our domestic and international shipping rates. |
| |
|
- What is your return policy? |
|
- If for any reason you are unsatisfied with your purchase, we will be
happy to exchange or refund |
|
the purchase price. Refunds and exchanges are only issued within 30
days of the purchase date. |
|
Shipping charges are non-refundable. |
|
- Please send returns/exchanges to the following address; |
|
Italian Charmers LLC |
|
Po Box 5713 |
|
Peoria, AZ 85385 |
| |
|
- Does my Italian Charm Bracelet
come assembled? |
|
- No. We do not link charms together or link them to starter
bracelets prior to shipping. |
|
|
|
-
How to link my Italian Charm Bracelet? |
|
- If it is your first time you may find it easier to use a tool.
Click Here to
purchase a tool. With the |
|
bracelet facing you, stretch it out until the charm links are fully spread
apart. While holding
|
|
the links fully spread apart, slide the link to be removed or added to the
left. The back of the
|
|
charm will have a hook. While keeping pressure to hold the link open,
line another charm or |
|
starter bracelet to the left of the open link. You can then hook the
open charm to the right side of |
|
the new charm or starter bracelet. Continue this process to add more
charms until you |
|
reach the desired length. |
|
 |
|
|
- Why isn't there an "Add to
Cart" button next to the item I want? |
|
- This indicates the item is currently out of stock. |
|
|
- Can I order a custom photo
charm or custom laser charm? |
|
- No, sorry we do not make any custom charms. |
|
|
-
What size Italian Charm Bracelet do I need? |
| Toddler |
13 links |
5" in
length |
| Child |
14 links |
5 1/2" in
length |
| Youth |
15 links |
5 3/4" in
length |
| Petite |
16 links |
6 1/4" in
length |
| Small |
17 links |
6 1/2" in
length |
| Medium |
18 links |
7" in
length |
| Large |
19 links |
7 1/2" in
length |
| Extra Large |
20 links |
7 3/4" in
length |
| Long |
21 links |
8" in
length |
|
| |
|
-
What is your Privacy Policy? |
|
- You must be at least 18 years old to make a purchase on our website.
|
|
- We collect the following information to make a purchase on our website; |
|
Name, address, phone, email, credit card information |
|
- We DO NOT sell, trade or share any information that you provide to us. |
|
- If you have any questions
or concerns, please email us at
charms@italiancharmers.com . |
|
|
ItalianCharmers.com reserves
the right to make changes to this site and these terms and conditions at
any time. |